Terms & Conditions

General

The Verdrobe website, located at verdrobe.com (Website), is owned and operated by Verdrobe, Inc., a Delaware corporation (Verdrobe, we, our and/or us). As a condition of using our Website, you agree to these terms and conditions (Terms) and to our Privacy Policy, and agree to be legally bound by them.

If you do not agree with the Terms, you should stop using the Website.

We may vary the Terms at any time. We will take reasonable steps to notify you of material changes, for example by a notice on the Website or by email. By continuing to use the Website you agree to be bound by the Terms as varied from time to time.

Purpose of the Website

Verdrobe is a discovery platform that connects eco-conscious shoppers with brands that describe themselves as more sustainable, at the moment of a purchasing decision. Using the Website, you can paste a product link, or describe an item of clothing, a bag or other apparel you are considering, and Verdrobe will surface alternatives from a selection of brands based on what those brands say about themselves. We display and link to these claims but do not independently verify them; see our brand-inclusion policy.

Any products, prices, brands or matches shown are indicative only. Availability, pricing and product details are controlled by the relevant brand or retailer and may differ on their website at the time you purchase. We may add, change, suspend or withdraw features of the Website at any time.

Eligibility

You may use the Website only if you are at least 16 years old. If you are 18 or older, you confirm that you are able to form a legally binding contract. If you are 16 or 17, you confirm that a parent or guardian has reviewed and agreed to these Terms and is responsible for your use of the Website. The Website is not directed to anyone under 16, and you must not use it or provide any personal information to us if you are under 16.

Accounts, sign-up and communications

You can use the Website’s search and matching features without creating an account. You may also choose to create an account. We authenticate accounts by sending a sign-in link or a one-time code to your email address; these are service messages you need in order to access your account, and are not marketing. Where permitted by law and separately from those service messages, we may send you news and updates about Verdrobe, and you can unsubscribe from marketing at any time using the link in any email or by contacting us at hello@verdrobe.com.

By creating an account you consent to our use of performance and analytics cookies and to affiliate-link tracking, as described at sign-up, in our Privacy Policy and in our Cookie Notice. You can withdraw this consent at any time through our cookie preferences tool or, where applicable, the Global Privacy Control signal or our “Do Not Sell or Share” control.

Your account

You are responsible for keeping access to your email account (which we use to sign you in) secure, and for activity that occurs under your account. Accounts are for your personal use; you must provide accurate information and keep it up to date. If you create an account we may store content you save, such as your saved and recent searches and the items you favourite, so we can provide those features to you across sessions; we handle that content in accordance with our Privacy Policy.

You may delete your account and its saved content at any time from your account settings, or by contacting us. We may also suspend, restrict or terminate your account as described in “Suspension and termination” below.

Reliance

The Website provides general information to users. While we make every effort to provide up-to-date information, we do not guarantee the accuracy, completeness, reliability or timeliness of the Website or any information, suggestion, match or service provided through it, and we are not obliged to update the Website or correct any inaccuracies which may become known to us.

Information about a brand’s sustainability, materials, certifications or ethical practices is supplied by the brand or by third parties, and we present it on that basis. We do not independently verify these claims. Where we show a third-party certification (for example B Corp, GOTS, bluesign or Fair Trade), it reflects that third party’s assessment, not ours; any other sustainability statement is the brand’s own and is attributed to it. We select brands for inclusion using the criteria described in our brand-inclusion information, which is not an endorsement or an independent audit. Such information may change, is not a guarantee or professional, environmental or product advice, and you should make your own assessment before purchasing.

No direct sales; third-party purchases

Verdrobe does not sell, supply, ship or stock any products. We are not a merchant, retailer or party to any transaction between you and a brand.

Any purchase you make is a separate contract between you and the relevant third-party brand or retailer, on that brand’s own terms. We are not responsible for those products or for their quality, fitness, pricing, availability, delivery, returns or after-sales service.

Once you follow a link and leave the Website, you are subject to the terms and privacy practices of the destination website, not ours.

Commercial relationships, affiliate links and advertising

We may earn a commission, referral fee or other payment when you click through to a brand and/or make a purchase via a link on the Website. This comes at no additional cost to you.

At launch, we earn only affiliate commissions as described above, and we do not charge brands for placement. We rank and show results by relevance only; payment never affects whether a brand appears or where it ranks. Any future arrangement under which a brand pays us directly (for example for click-throughs, impressions or featured placement) will be governed by a separate agreement with that brand, and any sponsored or promoted content will be clearly and conspicuously labelled as such.

A commercial relationship does not, of itself, guarantee that a brand is the most sustainable or most suitable option for you. We disclose material commercial connections as required by law, including the U.S. Federal Trade Commission’s guidance on endorsements and affiliate relationships (16 CFR Part 255) and applicable California consumer-protection law. See our Affiliate & Advertising Disclosure for details.

Information you submit

When you use search features you may submit content such as product links, descriptions, images or preferences (Inputs). You retain ownership of your Inputs, and grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to use, store, reproduce and process them to operate, improve and provide the Website, and otherwise in accordance with our Privacy Policy.

You represent that you have the rights necessary to submit your Inputs and that they do not infringe any third party’s rights or any law.

Prohibited acts

You must not access or use the Website:

• in a way that violates these Terms;
• for unlawful activities or purposes;
• in a way that is fraudulent, inaccurate, false, misleading or deceptive;
• in a way that violates any applicable law (including applicable privacy laws);
• in a way that infringes the rights (including intellectual property rights) of any other person;
• to access, scrape, harvest, copy or index any part of the Website by automated means without our prior written consent;
• to introduce any virus or malicious code, or to gain unauthorised access to, interfere with or disrupt the Website or any server or network; or
• to submit another person’s personal information without their authority, or to send unsolicited communications.

Intellectual property

“Verdrobe” and the Verdrobe logo are trademarks of Verdrobe, Inc. Other product and company names displayed on the Website may be trademarks of their respective owners and are used for identification and editorial purposes.

We are the exclusive owner of, or otherwise have a licence to use, all images, videos, text, designs, source code, data and other copyright matter on the Website (Content). You may download, view, copy and print Content for personal, informational and non-commercial purposes only. All other uses are strictly prohibited.

You must obtain our prior written permission to use, copy or reproduce any part of the Website or Content for any other purpose.

Copyright complaints (DMCA)

We respect intellectual-property rights and expect users to do the same. We respond to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act (DMCA).

Reporting infringement. If you believe content on the Website infringes a copyright you own or control, please send a written notice to our designated agent (below) that includes: (a) a physical or electronic signature of the copyright owner or a person authorised to act on their behalf; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing, with information reasonably sufficient to let us locate it (for example, the URL); (d) your name, address, telephone number and email address; (e) a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law; and (f) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner’s behalf.

Designated agent. Notices must be sent to: DMCA Agent, Verdrobe, Inc., 2108 N ST STE N Sacramento, CA, 95816, USA; email: hello@verdrobe.com. Notices that do not substantially comply with the DMCA may not be effective.

Counter-notice. If your material was removed or disabled and you believe this was a mistake or misidentification, you may send our designated agent a counter-notice that includes: your physical or electronic signature; identification of the material and the location at which it appeared before removal; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; and your name, address and telephone number, together with a statement that you consent to the jurisdiction of the U.S. federal district court for the district in which your address is located (or, if your address is outside the United States, for any judicial district in which we may be found) and that you will accept service of process from the person who gave the original notice or their agent. We may restore the removed material in not less than 10 and not more than 14 business days after receiving a valid counter-notice, unless the original complainant notifies us that they have filed an action seeking a court order to restrain the allegedly infringing activity.

Repeat infringers. We will, in appropriate circumstances and at our discretion, disable or terminate the access of users who are repeat infringers.

Misrepresentations. Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake, may be liable for damages.

Privacy

We value the protection and transparent management of your personal information, and handle personal information submitted via the Website in accordance with our Privacy Policy, available at verdrobe.com/privacy.

Third-party links

The Website may include links to third-party websites, over which we have no control. Such links do not indicate any endorsement by us of the third-party website or its products and services. You agree that we are not responsible for the availability of, or content provided on, third-party websites, and we make no representations as to, and accept no responsibility for, the accuracy of information on third-party sites or that they will be virus free.

Consumer rights

Nothing in these Terms excludes, restricts or modifies any consumer rights or warranties that you may have under applicable U.S. federal or state law (including California’s Consumers Legal Remedies Act and Unfair Competition Law) that cannot lawfully be excluded, restricted or modified. To the extent any provision of these Terms is inconsistent with such non-waivable rights, those rights prevail.

Disclaimers and limitation of liability

Except as expressly stated and to the fullest extent permitted by law, the Website and all Content are provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Subject to the consumer-rights clause above, and to the extent permitted by law:

• your use of, and reliance on, this Website (including all Content) is entirely at your own risk, and we exclude our liability to you (including for our negligence) for all types of loss resulting from your use of or reliance on this Website, however incurred, including any lost profit, lost opportunity, lost revenue, lost data, losses from security failure or computer viruses, or any indirect, incidental, special or consequential loss;
• we are not liable for any loss or damage arising from your dealings with, or purchases from, any third-party brand or website, or from your reliance on any sustainability information, suggestion or match; and
• to the extent our liability cannot be excluded but can be limited, our total aggregate liability arising out of or relating to the Website and these Terms will not exceed USD 100.

Indemnity

You agree to indemnify and hold us (and our officers, directors, employees and other representatives) harmless from all loss and any claims (on a full indemnity basis) suffered due to or arising out of, or in any way connected to, your breach of these Terms, your misuse of the Website, your Inputs, or your breach of any law or third-party right.

Suspension and termination

We may suspend, restrict or terminate your access to the Website at any time, with or without notice, including if we reasonably believe you have breached these Terms. Clauses which by their nature should survive termination will survive.

Dispute Resolution; Binding Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A CLAIM IN COURT AND TO HAVE A JURY TRIAL.

Informal resolution first. If you have a dispute with us, you agree to first contact us at hello@verdrobe.com and try to resolve it informally, and we will do the same. If we cannot resolve it within 30 days, either of us may begin arbitration as set out below.

Agreement to arbitrate. You and Verdrobe agree that any dispute, claim or controversy arising out of or relating to these Terms or the Website (a “Dispute”) that is not resolved informally will be resolved by final and binding individual arbitration, rather than in court, except as stated below. The U.S. Federal Arbitration Act governs the interpretation and enforcement of this section.

Arbitration procedure. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms, and will be conducted in English. Unless we agree otherwise, you may choose to participate by phone or video, to have the matter decided on documents alone, or to attend an in-person hearing in the county where you live, consistent with the AAA Consumer Arbitration Rules, or to have the matter decided on documents alone. The arbitrator’s decision may be entered as a judgment in any court of competent jurisdiction.

Class-action waiver. YOU AND VERDROBE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding.

Exceptions. Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect its intellectual-property rights. These exceptions are not subject to arbitration.

Your right to opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to hello@verdrobe.com (or 2108 N ST STE N Sacramento, CA, 95816, USA) stating your name and that you opt out of arbitration. If you opt out, the “Governing law and jurisdiction” section below applies to your Disputes instead. Opting out has no effect on any other part of these Terms.

Severability. If the class-action waiver above is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in a court of competent jurisdiction while the remaining claims proceed in arbitration. If any other part of this section is found unenforceable, the rest of this section remains in effect.

Survival. This section survives termination of these Terms and your use of the Website.

General

Entire agreement. These Terms, together with our Privacy Policy and any policies referenced in them, are the entire agreement between you and Verdrobe about the Website, and replace any earlier agreement or understanding on that subject.

Severability. If any provision of these Terms is found to be invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full effect.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, to an affiliate or successor (for example in connection with a merger, acquisition or sale of assets) without restriction.

Waiver. If we do not enforce a provision of these Terms, that is not a waiver of our right to do so later. Any waiver must be in writing to be effective.

Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, outages, failures of third-party services, labor disputes, or government action.

Notices. We may give you notice by email, by posting on the Website, or by other reasonable means. You may send us notice at hello@verdrobe.com or 2108 N ST STE N Sacramento, CA, 95816, USA.

No agency. Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and Verdrobe.

Governing law and jurisdiction

Except for disputes subject to arbitration under the section above, these Terms are governed by and construed in accordance with the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-laws principles. You agree that the state and federal courts located in Delaware will have exclusive jurisdiction over any dispute not subject to arbitration arising out of or relating to these Terms, and you consent to the personal jurisdiction of those courts.

The Website is operated from, and directed to users in, the United States. This Website may be accessed from outside the United States, but we make no representation that the Content is appropriate or available for use in other locations. If you access this Website from outside the United States, you do so on your own initiative and at your own risk, and you are responsible for compliance with all local laws.

Contact

Questions about these Terms can be sent to hello@verdrobe.com, Verdrobe, Inc., 2108 N ST STE N Sacramento, CA, 95816, USA.